User Guide: How To Use IdeaScale Basics

How do I change my profile image?

Changing your avatar

You can change your name and avatar on your IdeaScale Profile.

To change your profile name, go to profile and enter the desired name next to the "Name" text box, and click "Save Changes". 

To change your profile image.

1. Click on the "Browse" button and select the image of your choice.
2. Click on the "Upload" button, the chosen image will appear beside the earlier images.
3. Click the image you want to set as your avatar. (A blue outline will be seen around the chosen image) Make sure to "Save Changes".

Profile Information

How can I vote on an idea?

In order to vote for an idea you need to login to the community. Once your are logged in simply click on 'I Agree' or 'I Disagree' button of the idea you would like to vote on.

Voting in IdeaScale
Note : If the administrator of your community has disabled voting, you won't see these buttons.

How can I comment on a problem?

To comment on a problem, login to the community and click on "Add your comment" or click on the "Comments" link below the problem description.

Add your Comment

You will be taken to the problem detail page where you'll see a comment field to enter text.

Problem Detail Page

How can I see my activity within the community?

To see your community activity, select "My Community Activity" from the dropdown in the top right hand corner of your community. You will be taken to a new page where your activity details displayed.

Member Activity Page

How do I follow/unfollow another member?

Following a community member:

By accessing the activities profile of a user(X), another user(Y) can click the link [Follow] to register for the notifications by email regarding (X)'s activities in the community.

Please Note: You can find a user's activity profile from the leaderboard or by clicking on their user name displayed on their ideas and comments.

User Activities Profile

Each time the user(Y) who is being followed submits a problem the follower(X) will be notified by email.
The follower(X) can also see the activities of the members they follow from:

Profile >> Activity >> People you are following

People You're Following
Please Note: 
The member(Y) being followed is never aware of the followers.

Stop following a community member:

In order to stop following a member(Y). The follower(X) can get onto the profile of the one(s) being followed (Y). Then hit the link [Unfollow].

How do I subscribe to or unsubscribe from a problem?

Can users subscribe to follow problems?

Yes. When a user (isuser8, in our example) is on the problem detail screen and clicks "Subscribe", they will receive an email whenever a comment is made to the problem or whenever the idea moves to a new stage.

Subscribe to Follow a ProblemOnce isuser8 clicks on "Subscribe" for the problem they want to follow, as seen in this screenshot.

Example Community


Below is the screen shot of the e-mail received by isuser8 :-

Example Email

A user can unsubscribe from an idea by clicking on the "Unsubscribe" button.