MOW2 What's Your Problem?

Increasing the clients-served by 2-3X over three years

San Diego MOW current serves ~3200 clients (may be much higher based on 2020 demand) with 43% over 85 years of age and 84% falling into the low or extremely low income level. What is the current available market (served/total that could be served) and what would be required to scale operations and grow the client base 200-300% over 2020 finish by 2025? Although an aspirational growth number, it would require a bold approach... more »
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What's Your Problem?

Food choices - focus on deserts

There is not a senior I have ever met that did not enjoy a small bite of a tasty desert. Now that we have our entrees solved with custom made frozen meals, how about adding homemade tasty deserts to the mix. Our deserts offerings appear to be an after thought and not a focus of our efforts. Let's make deserts our focus. Extraordinary deserts for our extraordinary senior clients. We could develop our own recipes and packaging,... more »

Voting

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What's Your Problem?

Food choices

Having watched three parents age in place witnessing the challenges of daily life. Each having unique problems and situations. A husband and wife are not a single unit rather two people with two sets of varying challenges and two sets of food tastes. Having said all that... the one thing they all had in common was a fondness for hearty soups and ice cream. We don't serve either. We should figure out a way to delivery... more »

Voting

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What's Your Problem?

Routes too long

How can we shorten the routes to allow more time for our drivers to socialize at a safe Covid distance with our seniors? Route lengths have increase. Routing is based on number of stops not actual drive times or physicality required for each stop. Apartment complexes are way more complex than a single family home in the burbs. We should commit to a standard that a volunteer route should not take more than 60-75 minutes... more »

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What's Your Problem?

Serv Tracker from a volunteers prospective

How do we make serv tracker the best it can be for our volunteer drivers. Inconsistent language used in the app and route book count summaries is confusing. Map function relies on having good connectivity and detailed location maps to assist drivers to find their location. Maps doesn't work well with senior apartments or communities. Consolidating meal counts at a single driver stop. We should think of serv tracker which... more »

Voting

2 votes
2 up votes
0 down votes

What's Your Problem?

Possibly opening a second meal center in Norht County?

It isn't a 'problem' to receive a very generous gift of $4 million. It is a wonderful opportunity, so let's dream! Knowing that North County service seems to be expanding, is this a good time to look at establishing a North County Meal Center or collaborating with an organization that currently has a kitchen/meal preparation facility in order to meet the demand in North County? Not only would a more local meal facility... more »

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MOW2 What's Your Problem?

High-lighting senior-volunteer relationships

I believe a lot of power, specifially marketing and fundraising power, can be held in the stories and testemonials from seniors and volunteers about the importance of their emotional connection. If we begin to steer our focus a little bit more on how Meals on Wheels is truly more than just a meal, we will create revenue from new and old donors. For many people, when seeing how impotant these connections are to our clients,... more »
Impact Ratio
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MOW2 What's Your Problem?

Lacking program operations oversight & ownership

I believe we could greatly benefit from having a dedicated person that oversees program operations. MOWSDC currently doesn't have someone responsible for operations across the entire organization for existing and new programs. This lack of program operations oversight and ownership causes confusion over who is doing what, overlap in efforts, details getting overlooked, and program management being put on the back burner.... more »
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MOW2 What's Your Problem?

Measuring Outcomes & Impact

Currently, MOWSDC only regularly and systematically measures our program's outputs (number of meals provided and clients served). MOWSDC is lacking a regular and systematic evaluation for outcomes and impact (ex: decreased perceived food insecurity, decreased social isolation, support the maintenance of independent living of older adults, prevention of going into a residential home, and reducing the risk of nutrition-related... more »
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MOW2 What's Your Problem?

Additional Services for Clients

After driving around on multiple routes for the past few months, I see that some seniors have needs that exceed the food and welfare check that the drivers do. I would like to be able to generate a new community service which would come along side Meals on Wheels to see if the community would provide other services to our vulnerable communities, such as Seniors. If there was a mechanism to collect more of these needs,... more »
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MOW2 What's Your Problem?

Innovate MOW Food Products

In Good Company offers limited edition, chef-made, frozen meals from local chefs and restaurants you love. Freshly frozen (with no additives or preservatives!) and delivered right to your doorstep, this is the best new way to eat great at home, any night of the week!

There is a lot of innovation in the food space, and startups like this, and changing the way food, chefs and community service is delivered:

https://www.eatigc.com/... more »
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MOW2 What's Your Problem?

Use of Technology and Software Siloed between Departments

As many parts of the organization operate fairly independently of each other, there has been a lack of communication regarding the technology and software being used by different departments. This can, and in some cases has, led to overlap and redundancy in signing up for new software when existing software could be used, and the extra cost could be avoided.

 

It would be instructive to perform an audit of existing... more »
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MOW2 What's Your Problem?

Productivity Held Back by Menial Tasks trending idea

There are many administrative and repetitive data entry tasks that have fallen on members of the development team and are taking up too much time in the day. This includes a lot of data hygiene and clean up as we work to make our donor database more effective for the whole organization. This is preventing those team members from focusing on strategy and more high level analysis with the aim of identifying fundraising... more »
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MOW2 What's Your Problem?

How To Make a Next Generation App?

From what I understand, Meals On Wheels has an app that does a lot to help coordinate activities, routes, requests, and much more.

If you use the app, what do you think of it?

If you would change the app, what would you do?

Impact Ratio
0.00 Value: 0.00
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Review
0 of 6 completed